Friday, July 24, 2015

Be Better than the Gap - Choosing Words that Say What You Mean

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Let me start by saying: I have nothing against the Gap. I have lots of clothes from the Gap. As far as I can tell, Gap, Inc. is a solid company that sells things that almost everyone I know has, or had, or will have.

But this post isn’t really about the Gap.

I recently was editing some web site and other collateral content for a client, a personal and professional coach who is rebranding her business. She is deeply talented, highly trained, and a superb motivator. I would hire her in a heartbeat. However, some of the language for her web content was just too blah, too bland, too pedestrian to reflect the inspiring, transformative work she does with her clients.

For example, the word “awesome.” It’s one of those words that is so overused that it has lost all of its meaning. It no longer has any punch. Do people typically use the word “awesome” to describe a state of being filled with awe? No. My eleven year old daughter typically uses this word to describe a plate of mac n’ cheese.

My feedback for the client was: “ Don’t say ‘awesome.’ You’re better than that. Be better than that. (cut to Ryan Gosling telling Steve Carell in ‘Crazy, Stupid, Love.’ to ‘Be Better than the Gap.’)”

In “Crazy, Stupid, Love.” Ryan Gosling’s character helps Steve Carell’s character bounce back after an unexpected divorce. He takes Steve Carell’s character shopping, encouraging him to shift from white sneakers and “mom jeans” to stylish man-about-town. When Steve Carell’s character, after a long and expensive day of shopping, balks at the price and style of new designer jeans and says “Can’t we just go to the Gap?” Ryan Gosling’s character holds Carell’s face in his hands, looks deeply in his eyes, and says “Be better than the Gap. Be. Better. Than. The. Gap.”

Sometimes, you shouldn’t just use your default choice or take the easy way out. Sometimes, you have to dig deeper.

  • Do you really want to say “awesome”? Or do you want to say “inspiring” or “revelatory”?
  • Do you really want to say “improve”? Or do you want to say “elevate”?
  • Do you really want to say “unique”? Or do you want to say “singular” or “unparalleled”?

Notice which words you use over and over, and ask yourself if you can dig deeper. As yourself if the words you are using are really revealing the deepest truths about what you want to describe.

Be better than “awesome.”


Lauren Brownstein has worked in the non-profit community for more than 20 years as a fundraiser, educator, and program manager. She specializes in: helping grant seekers develop meaningful partnerships with funders, crafting outstanding grant proposals, and working with individual donors to help them make philanthropic contributions that reflect their interests and passions.

Learn more about Lauren’s fundraising and philanthropy work at www.pitchconsulting.com. Purchase her e-book, Grant Writing Quick Tips, and her audio file, Grant Writing for Creative Souls, HERE.

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