Showing posts with label volunteering. Show all posts
Showing posts with label volunteering. Show all posts

Wednesday, June 04, 2014

8 Years, 819 Hours: Reflections on Volunteering at Georgetown University Hospital


 




Due to some life and schedule changes, today was my last day (for the foreseeable future) of volunteering with cancer patients at Georgetown University Hospital. When I signed out from my volunteer shift, I saw that I have volunteered more than 819 hours over the last 8 years.


Volunteering at the hospital every Wednesday morning has been a huge part of my life and my routine over the past 8 years. I’ve arranged my work and personal life around this commitment, and on the weeks when I was unable to volunteer (traveling, unmovable professional commitments, being sick – I can’t be around cancer patients if I have a cold or other illness), I felt a bit unmoored. Volunteering became a consistent, grounding touchstone.

The actual tasks of volunteering have been pretty simple: make coffee, hand out drinks and crackers and sandwiches, organize the waiting room, help with paperwork, and, most importantly, visit with patients. The tasks have been simple; the rewards of volunteering have been profound. Many of my friends have heard me say that it is the highlight of my week. Why? Perhaps sharing some individual stories will help paint the picture of what this has meant to me:

  • A patient I befriended was a master crocheter. I brought in my own crocheting projects, and we would sit together, crafting and talking. She showed me the shirts and skirts and even a wedding gown that she had crocheted, and we shared stories about our lives. She also made beautiful folded paper swans for me and my nieces.
  • A woman who lived on a farm with her children and grandchildren brought in fresh produce from her garden to share with those who cared for her at the hospital. She called everyone “baby.” I can hear her now: “Hey, baby. How you doing?”
  • One couple told me all about their grandchildren, and I shared stories of my nieces. Though the wife was sometimes in intense pain, they always greeted me and the nurses and staff with a smile. Of all the patients at the hospital, I knew them the longest.
  • I got to know a patient who was an avid sailor who took his kids out of school so they could sail around the globe as a family. We often talked about politics, and when we really got into it, his blood pressure always became elevated! We had to limit our talks to brief intervals so that his pressure would stay even.
  • A couple that came in every week was a model of kindness, devotion, and faith. Though from a different religious tradition than mine, we spent many hours talking about God and commitment to a faith community. We shared a lot of laughter, and some tears. I referred to the wife as “my angel.”
  • I once went out on a date with a cute guy I met on match.com. He said “you look familiar to me.” He was a patient at the hospital. We only went out once; a few weeks after our date, his cancer returned, with a vengeance. I was at his bedside on the day he died.
  • A single dad would sometimes bring in his young daughter, who was a ray of light and her father’s pride and joy. Sometimes I would bring her crayons, and we would sit and color together. She colored a sweet holiday card for me that had its place on the front of my refrigerator for many years.

While many of these stories sound “heavy,” there are so many light, fun moments at the hospital. The patients and I have talked about everything under the sun: movies, TV, current events, fashion, our families, our friends, and lots of little things that have made us smile. I’ve found that the patients don’t necessarily want to talk about their disease; they do that all the time. A simple “hey, how is that book?” or “anything interesting in your newspaper today?” can lead to some great conversations that take patients’ minds off of what they are going through, even for a little while.

The staff and volunteers have been a source of connection and joy, as well. We’ve celebrated birthdays, weddings, and new babies. We’ve eaten way too many cookies and candies and snacks brought in by grateful patients. We’ve said goodbye as staff have moved on to new jobs or new towns. When I told another volunteer I would be vacationing in Tahiti, she said that she had family there, of all places, and she connected me with them – they were spectacular hosts for two days. A big world made small.

Many of the patients I’ve met over the years have beaten their cancer and stopped coming in to the hospital. The hospital is the only place where I can genuinely say, “Goodbye, and I hope I never see you again.” Other patients have not been so lucky. They continue to come in for their chemotherapy, or they have died, and their faces, words, and spirits have stayed with me.

Why has volunteering at the hospital been the highlight of my week for so long? All the stories above, and more. Yes, it puts my own problems in perspective. Yes, it has been moving, and cathartic, and sometimes fun. Yes, it feels good – great, in fact – to do a little something to lighten someone else’s load. But really, in a nutshell, it has been the one time of the week when it is totally, completely, 100% Not. About. Me. There’s a lot to be said for that.

I have volunteered in honor of my mother, who died of leukemia in 1994. We talked about her illness, we celebrated her ups and worried about her downs. Even so, I wish I had done more to help her when she was sick; I wish I’d been more present for her. (Although my father has told me many times that she wanted me to be living and enjoying my own life back then, when I was in my late teens and early 20s, in college and working my first jobs. She didn’t want me to be focused on her. But still, I reflect back and think “I could have done more.”) I hope she would be proud of my volunteer service. I know she would have loved meeting some of the extraordinary people that I have met at the hospital. I miss her so much, and getting to know these patients has helped me understand her more deeply.

If you have the opportunity to volunteer somewhere on an ongoing basis, long term, I urge you to do it. Yes, the “one shot deal” volunteer projects are fun, feel good, and do help those in need. But volunteering somewhere consistently for an extended period of time creates a deep, profound connection and a meaningful shift in yourself. I know it is not feasible for everyone’s life and schedule and circumstance. I am grateful that it could work for my life for these past 8 years. Hopefully, someday I’ll return to the hospital to continue my own commitment. Until then, I have a treasure trove of memories and experiences. I hope that when some patients and staff see a coffee cup, a package of graham crackers, a plastic-wrapped sandwich, or a stray magazine in the waiting room, and they will think of our talks, and smile.

Wednesday, April 09, 2014

Declining Volunteer Rates in America - What's it All About?

This week, the Chronicle of Philanthropy published an article (sorry, only available to subscribers) about some stats that were released by the Bureau of Labor Statistics back in February. Despite efforts by the White House, the Corporation for National Service, and many nonprofit groups to boost the rates at which Americans volunteer, the volunteerism rate fell in 2013 to 25.4%, the lowest rate since the Bureau of Labor Statistics (BLS) began collecting this data, back in 2002.

While one might think that an improving job market might bring the volunteerism rate down - more people working could mean fewer people available for volunteering - that is not the case. The volunteerism rate peaked in the early 2000s, when the jobless rate was higher than it is now. (Click here for an article that summarizes some of the key statistics).

The Chronicle of Philanthropy's article suggests, among other things, that the volunteerism rate is low because many nonprofits still have not covered from the recent economic downturn, and they don't have the capacity (staff, funding, etc.) to manage lots of volunteers.

As someone who volunteers regularly (I volunteer at a hospital once per week, and I help with several committees and boards), I know that it takes a lot of time and effort to manage and train volunteers. And this requires money, as well. But I doubt that is the whole story. What else could be going on here?
  • Are people volunteering in different ways, e.g. internet research, starting online petitions, etc.? (and, is that really meeting unmet needs in the community?)
  • Did people used to use volunteerism as a way to connect with others, make friends, etc... but now social networking has taken this place of that?
  • How might this decline in volunteerism relate to any declines in things like membership to religious organizations (churches, mosques, synagogues, etc.)?
It is a disappointing trend, to be sure. While it costs nonprofits money to manage volunteers, it also costs them money not to have them. At many nonprofits, volunteers do things that would require staff to replace them. In addition, those who do not volunteer are missing out on so much - connections with others in the community, the satisfaction of a job that is much-needed and well done, and the joy and fun that can come from giving to others.

How can we turn the tide?

Monday, February 27, 2012

Technology for Good

The February 23rd issue of the Chronicle of Philanthropy has a great section on Technology for Good. They highlight people who are using technology and/or social media in creative way to solve problems. I was especially intrigued by:

John Nesbit and Medic Mobile - he created a mobile phone app that helps improve health care in poor regions in Africa and Asia (in places, for example, where some health workers spent days walking between patients and doctors to convey information).

Rebecca Manson and All Hands Volunteers
- she started a nonprofit that uses social networking sites, cloud storage, and more than 200 volunteers to help restore personal photos that were damaged and nearly destroyed during last year's tsunami in Japan.

Wednesday, November 23, 2011

How will you be GIVING?

There are lots and lots of ways to put the GIVE back into Thanksgiving. Even if you didn't sign up to serve food at a homeless shelter on Thanksgiving, you can still find ways to give back on the holiday - no planning required. For example:

* Make an online donation to a local food bank or soup kitchen.
* Pick up trash at a park or stream.
* Check in on an elderly neighbor or friend.
* Go through your closets and gather gently used clothes to donate - drop them off at one of those parking lot donation bins.
* Ask everyone at your Thanksgiving table to name their favorite charity - email the list with URLs out to everyone that night or the next morning.
* Put leftover cans, disposable metal tins, and paper goods in the RECYCLING instead of the trash.
* Are you driving somewhere tomorrow? Just for kicks, drive at the speed limit, and let someone merge into your lane, for Pete's sake. Safer driving helps EVERYONE.
* Say thank you to someone. Especially someone who does not expect it.
* Go through your bookshelves and gather a few books, in good condition, to donate to your local library.

I need a 10th item for this list. Any suggestions?

Tuesday, November 01, 2011

TEDx Tidbits - Those annoying squiggly words actually do some good!


This weekend, I had the good fortune to attend TEDx Midatlantic, a super-inspiring day of "leading thinkers, activists, artists, philosophers and entertainers from the MidAtlantic region." Each of these amazing speakers - scientists, artists, doctors, educators, chefs, and more - shares their most influential ideas and innovations in 18 minutes or less. It's an intense day, but it's such a rush to hear and share so many great ideas! Over the next few blog posts, I'll be sharing some of my favorite TEDx Tidbits, ideas that can change your life or change the world...

On of my favorite talks was given by Luis von Ahn, who was described as a "crowdsourcing innovator." He started by showing this image at the top of this page, which makes most of us cringe. How many times have you tried buying tickets or making a purchase online, only to be faced by those annoying squiggly words. Half the time, I have no idea what the letters are! Ugh.

Well.... Luis von Ahn invented that.

It was originally invented to keep robots (is that the right word? I'm so old-school) from buying, say 10,000 tickets to a concert that you and I want to go to. Which also would be annoying. The squiggly words ensure that a human, and not a machine, is buying a ticket.

Luis said that at first he felt great about his invention, but then he started to feel guilty. It takes the average person 10 seconds to fill out that form, called a Captcha. He realized that millions of hours were being lost every year (150,000 hours of work each day) through this process, by people all over the globe, and he thought to himself: How can I use this program for the greater good? That's when reCAPTCHA was born.

There is a huge, worldwide effort to digitize books, which will eventually make books more accessible to a far greater number of people. Scanners are used to digitize the books, but the scanners can't read all the words. Especially with old books, there are words that are smudged, there are words where the ink had faded, etc. Around 30% of the words cannot be read by the scanners. That's where reCAPTCHA comes in.

When you get a CAPTCHA, there are two words. One of those words is a straight-up CAPTCHA word, which is randomly selected and helps figure out if you are human. The other word is a word from a digitized book that a scanner could not read. When lots of people fill in the letters, they are essentially voting on what they think that word is. When reCAPTCHA gets enough agreed-upon answers, that word in the book can be officially digitized.

Now hang on to your hat: 900 MILLION people worldwide have helped digitize books through this process. That's 13% of the world population!

What an incredible idea! Definitely makes me fill better about the squiggles...

Sunday, October 23, 2011

Trees!


Ah, autumn. Time of crisp air, changing colors, and falling leaves... (I snapped this photo today in Rock Creek Park). What a great time to think about volunteering to help preserve and protect the trees you love!

A few organizations that I like are the Audubon Naturalist Society (with a sanctuary just a short bike ride from from my home) and the Sierra Club (with whom I volunteered in Vieques, Puerto Rico a few years ago).

What are your favorite tree-hugging charities?

Sunday, November 07, 2010

Americans retain their post as not-quite-nicest people on the planet

Such an inspiring blog post about Canadians the other day... and, unfortunately, a less inspiring post about Americans today.

According to a recent Harris Interactive survey, the number of people who plan to give nothing, zip, zilch to charity doubled this year (12% in 2010; 6% in 2009). The good news is, numbers on volunteering are slightly up - 11% in 2010, 9% in 2009. 13% of those surveyed report that they give neither time nor money.

24% of those surveyed said that they feel a responsibility to "make the world a better place by being actively involved in various issues." This number is down from 31% in 2007. In addition, the survey found that "just under half (46%) feel that people can get involved in different causes but shouldn't necessarily feel obligated to do so, which is up from the 40% who said this three years ago."

The sample size of 2,620 seems a bit small to me, but the results are still interesting. Now that times are tough, we are giving less, volunteering slightly more, and feel less of an obligation to make the world a better place.

Sigh.

Thursday, May 06, 2010

400 hours!

Last night I went to the volunteer appreciation event at Georgetown University Hospital, where I have been volunteering for four years. I was thrilled to be presented with my 400 hour pin! Meaning that I have given more than 400 hours of volunteer service to the hospital. (I volunteer in an area called Oncology Infusion, where the patients are primarily cancer patients who come to the hospital on an outpatient basis to get chemotherapy).

Volunteering at G'town Univ. Hospital is the highlight of my week. Literally. So here's my unsolicited advice: find a place to volunteer, and make a commitment to volunteer there on an ongoing basis. You will get so much out of it, by forming longterm relationships with the "clients" and staff.

What are your volunteer commitments? Or what commitments would you like to make?

Monday, November 30, 2009

Great tips for big fundraising events

As a professional fundraiser, I have a bias against big fundraising events. While they may gross a lot of money for a charity, when you subtract the costs of putting the event on, most of them don't actually net that much. And then, when you add up the value of the staff time that goes into putting on the event, they make MUCH less money! My biggest beef is that most charities don't really use their fundraising events well. It's not just about who is in the room that night... it's about how you follow up with those folks throughout the year to make them ongoing friends of, and donors to, your organization.

That being said, I recently read a great column in Fast Company magazine by Nancy Lublin, the CEO of Do Something. She wrote about a big event that Do Something recently had in New York. They raised money, had high-voltage celebrities, and honored "five amazing youths for doing amazing things, from building an orphanage in Nepal to registering thousands of new voters." However, the event did not generate nearly the PR buzz that they had hoped. Her column includes some great tips. Here's my favorite:

At the beginning of an event, most people ask people to turn their cell phones off. We should be asking people to turn their cell phones on! (but, says Lauren, keep them on vibrate). That way, people can tweet, blog, and update their Facebook status during the event.

Read more of her great event tips HERE.

Monday, May 18, 2009

The Poorer You Are, the More Things Cost

BRILLIANT article today in the Washington Post. "The High Cost of Poverty" explains how "the poorer you are, the more things cost." A brief excerpt:

"The poor pay more for a gallon of milk; they pay more on a capital basis for inferior housing," says Rep. Earl Blumenauer (D-Ore.). "The poor and 100 million who are struggling for the middle class actually end up paying more for transportation, for housing, for health care, for mortgages. They get steered to subprime lending. . . . The poor pay more for things middle-class America takes for granted."

Poverty 101: We'll start with the basics.

Like food: You don't have a car to get to a supermarket, much less to Costco or Trader Joe's, where the middle class goes to save money. You don't have three hours to take the bus. So you buy groceries at the corner store, where a gallon of milk costs an extra dollar.

A loaf of bread there costs you $2.99 for white. For wheat, it's $3.79. The clerk behind the counter tells you the gallon of leaking milk in the bottom of the back cooler is $4.99. She holds up four fingers to clarify. The milk is beneath the shelf that holds beef bologna for $3.79. A pound of butter sells for $4.49. In the back of the store are fruits and vegetables. The green peppers are shriveled, the bananas are more brown than yellow, the oranges are picked over.

(At a Safeway on Bradley Boulevard in Bethesda, the wheat bread costs $1.19, and white bread is on sale for $1. A gallon of milk costs $3.49 -- $2.99 if you buy two gallons. A pound of butter is $2.49. Beef bologna is on sale, two packages for $5.)

The article goes on to talk about things like banking - the poor often do not have checking accounts, so they have to pay high fees to go to check cashing establishments, which means that they get less of their hard-earned money.

Link to the article HERE.

Sunday, November 02, 2008

Free Coffee for You!

Not that Starbucks needs any more publicity in this lifetime, but...

I saw their get out the vote commercial this weekend, and I loved it. To quote the commercial (which you also can watch on their web site):

What if we all cared enough to vote?
Not just 54% of us, but 100% of us?
What if we all cared as much on Nov. 5th as we did on Nov. 4th?
What if we cared all of the time, the way we care some of the time?
What if we cared if it was incovenient, as much as we care when it's convenient?
Would your community be a better place?
Would our country be a better place?
Would our world be a better place?
We think so too.

Starbucks is giving a FREE CUP OF BREWED COFFEE to anyone who votes on Nov. 4th. So go VOTE, and then go treat yourself to a caffeine fix!

Monday, October 20, 2008

This is embarassing


"Despite major suppression and violence, and an almost-total boycott by Sunnis, Iraq still turned out a higher percentage of voters than we did last time around..."
-GOOD Magazine, "Why Vote?" Nov/Dec 08, p. 78

VOTE!

Wednesday, September 10, 2008

Community Organizing - Why the bad rap?

If you were as disgusted as I by Governor Sarah Palin's derogatory, condescending remarks about Barak Obama's community organizing days - or heck, even if you think Gov. Palin was right! - please read on...

I can't figure out how community organizing suddenly became a derogatory term. Some of these organizers are true heroes, helping people with few resources and no political clout to obtain health insurance, job training, and safe neighborhoods - resources to which all Americans should be entitled.

Why would someone bash such a profession?

So I decided to do a little digging and find out just what Obama was accomplishing in his community organizing days. According to an article in The Nation ("Obama's Community Roots," April 16, 2007, by David Moberg), here's what Obama was up to:

"Obama and DCP [Developing Communities Project - which focused on black neighborhoods on the south side of Chicago] protected community interests regarding landfills and helped win employment training services, playgrounds, after-school programs, school reforms and other public amenities. One day a resident at Altgeld Gardens, a geographically isolated public housing project surrounded by waste sites, brought a notice about planned removal of asbestos from the project manager's office. Obama organized the community to find out if there was asbestos in their apartments. They persisted as officials lied and delayed, then took a bus--with far fewer people than Obama had anticipated--to challenge authorities downtown. Ultimately, the city was forced to test all the apartments and eventually begin cleaning them up."

Employment training? After-school services? Protecting residents from dangerous carcinogens? It takes a lot of ... ummm ... "guts" to stand up in front of millions and say that such work doesn't matter. I don't think the lower-income, minority residents with whom Obama worked would say he was wasting his time... Palin's comments about this work are insulting to those community members, and to me.

Monday, August 18, 2008

I'd rather be Bronze than Silver

The Washington Post's always-interesting "Department of Human Behavior" column has a great article today called "Happiness on the Medal Stand? It's as Simple as 1-3-2." Basically, the article notes that people who win Bronze medals at the Olympics tend to be much happier than the people who win Silver. The Silver medalists are caught up in "if only..." thinking (e.g. "If only I'd gone a little faster... jumped a little higher... tried a little harder"), while the Bronze medalists are just happy and grateful to be on the medal stand. In one study of Judo competitors, researchers found that Silver medalists were about as happy as those athletes in 5th place, while the Bronze medalists were about as happy as those who had won the gold.

Of course, this spills over into the life of us mere mortals, as well. So many of our moments of unhappiness come when we jump into "if only..." thinking: if only I had that job, that house, that spouse, those kids, that body, that money...

All of those self-help gurus who tell us that gratitude is a key to happiness aren't as cliche as we might think. This is where philanthropy and volunteering can come in. If you are not a person who automatically thinks about how lucky you are to have what you have, volunteering with those in need can really put things in perspective.

When I was volunteering at Georgetown Hospital last week, one of the cancer patients I was talking to said "My wish for you is that you never have to be at this hospital like the rest of us (fighting cancer)."

I'll take a Bronze medal any day.